Frequently Asked Questions

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Where are you located?

We have three convenient locations in North Carolina.

Raleigh

Backyard Leisure Raleigh Information

Kernersville

Backyard Leisure Kernersville Information

Concord

Backyard Leisure Concord Information

What are your hours

We are open 7 days a week for your convenience!

  • Monday: 10am – 6pm
  • Tuesday: 10am – 6pm
  • Wednesday: 10am – 6pm
  • Thursday: 10am – 6pm
  • Friday: 10am – 6pm
  • Saturday: 10am – 6pm
  • Sunday: 12pm – 5pm

How can I contact you?

There are multiple options to get in contact with us. You can fill out and submit our contact form below or on our contact us page. You can also visit our locations page and call or message your nearest store. You can also message us on Facebook.

Raleigh – 919-850-2200

Kernersville – 336-273-9997

Concord – 704-979-8550

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    What are you interested in?

    What is your Price Protection Guarantee?

    We are focused on customer service and we will do everything possible to make you happy and confident with your purchase with us. Our Price Protection Guarantee gives you peace of mind knowing that your hot tub or swimming pool was purchased at the lowest price available to you. If you feel you have found a better deal within one year of your purchase. Bring it in! We will not be undersold!

    Do you offer financing?

    Yes, we offer multiple financing options!

    View Financing Options

    What Services do you offer?

    • Swimming Pool Installation (All Shapes and Sizes)
    • Above Ground Pool Installation
    • Liner Replacement
    • Spa and Hot Tub Relocation
    • Deck and Pergola Installation
    • Concrete Slab/ Patio Installation
    • Hot Tub Service
    • Miscellaneous Service By Request